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Workspaces, members and billing

Updated 2 November 2026

Choose a plan and manage billing

Free is for one person working with their AI, and it never expires. Pro is for a team: you pay for each member, and everyone in the workspace gets the bigger storage, the longer trash window and unlimited AI changes. Each workspace has its own plan, and only its owner can upgrade or manage billing.

Free and Pro compared

Free

Pro

Members

Just you (the owner)

As many as you pay for

Limited members

Not available

Available

Guests

5

100

Storage for uploads

50 MB

2 GB

Largest single video

50 MB

500 MB

AI changes a day

200 per person

No limit (fair use)

Trash window

7 days

30 days, then 30 more days of manager-only recovery

Approved domains, required two-factor, link preview control, curated MCP toolsets

No

Yes

Guests are free on both plans, so sharing a memo with a client never costs a seat.

Prices

Seat

US$ a month

NZ$ a month

Full member (including the owner and admins)

$5

$10

Limited member

$3

$5

Guest

Free

Free

US$ prices exclude tax. New Zealand customers pay in NZ$ with GST included; checkout works out which applies. Pro starts with a 14-day trial, card up front, and nothing is charged until the trial ends. Billing is monthly per seat with no minimum term.

Upgrade to Pro

  1. Open Workspace settings and go to Billing.

  2. Click Upgrade to Pro.

  3. Follow the steps: Choose plan, Invite workspace members, Billing contact and Payment details.

How seats are counted

You pay for the owner, admins, full members and limited members who have joined and are active. Pending invites, guests and disabled members cost nothing.

  • Adding someone partway through a month is charged pro rata on your next invoice.

  • Removing someone isn't refunded for the current month. Your next invoice bills the new number of seats.

Change your card, invoices or billing contact

On Billing, click Manage billing to update your card and see invoices. You can also change the Billing contact. If a payment fails, Fix payment takes you to update your card.

Cancel or go back to Free

During the trial, click Cancel trial on Billing: the subscription ends straight away and the workspace drops to Free. After the trial, cancel from Manage billing, and the workspace moves to Free when the subscription ends.

A workspace can only go back to Free if it fits Free: one member, up to 5 guests, up to 50 MB of uploads, and you don't already own another Free workspace (each account gets one). If it doesn't fit, cancelling the trial is refused with the reason, and a later cancellation pauses the workspace until it fits. Remove extra members or files first, or email team@fieldwerk.ai.

Daily limit for AI changes on Free

On Free, your AI and anything else using the API can make 200 changes a day for each person in each workspace. The count resets at midnight UTC. Pro has no daily limit.

These count:

  • creating or duplicating a memo;

  • editing a memo's text;

  • posting, editing, resolving or deleting comments and reactions.

These never count:

  • anything you do in the Fieldwerk app yourself;

  • organising, such as properties, filing into collections and notebooks, views and tags;

  • reading and searching;

  • changes that are refused or change nothing.

Your AI sees how many changes are left and warns you at 70%, 80% and 90%. The first time you reach the limit in a workspace, Fieldwerk resets it once as a courtesy. After that, changes wait until midnight UTC, while reading and organising keep working.